FAQ

How do you guarantee the quality and authenticity of your work ?

All limited edition prints are printed to order. Each print also comes with a numbered Certificate of Authenticity. The Certificate of Authenticity and its Gold Embossed foil stamp ensures that your print is an original and should be stored somewhere safe, preferably separate from the artwork

What edition number will I receive when I purchase a limited edition artwork?

When a limited edition artwork is purchased, the next available edition number is automatically selected and assigned to that purchase. If you are interested in what number in the edition is next available for a specific print, please email me at: andy@andrewlever.com

Tell me about your limited editions…

Andrew carefully selects the number of prints offered of each image to protect your artwork’s long term identity. All limited edition photographs include a Certificate of Authenticity (COA). The COA will be mailed separately and should arrive just after your artwork.

What Is your return policy ?

All sales are final, non-refundable and non-returnable. However, if you have received the wrong print in error, please contact me so I can resolve the issue.

How much does shipping usually cost ?

I offer Free Worldwide Shipping

Do you accept custom size orders ?

Yes, if there is a particular size print you would like for your home or workspace I will do my best to provide this for you - This also applies to Metal and Acrylic Prints.

How long does it take to receive my print?

Paper prints typically take between 5- 10 working days, Acrylic / Metal may take a little longer from the time I receive the order to reach their final destination.

What if my artwork is damaged when I receive it?

I take great care to ensure that all artwork purchases arrive safely. However if a print arrives damaged please open and inspect your order immediately upon receipt and if there’s an issue, carefully follow these instructions:

1. When the shipment arrives, examine the outside of the box and please note any visible damage when you sign for it.

2. If damaged, take a picture of the outside of the box before you open it.

3. Open the package and take pictures of all damage points.

4. Send all photos and your contact information to. andy@andrewlever.com

Note : any damage claims must be filed within 7 days of receiving your delivery, otherwise I cannot make a claim with my shipment carrier.